sales@murciaservices.com

Privacy Policy

This Privacy Policy describes how Murcia Services (hereinafter, “we”, “our”, or “the Agency”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

  1. Data Controller

Company Name: Murcia Services
Tax ID (CIF/NIF): B30895098
Address: Murcia Services, Town Centre Plaza, La Torre Golf Resort, Local 3, 30709, Roldan, Murcia
Email: sales@murciaservices.com
Phone: 968 031 092
Website: www.murciaservices.com

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification Data: name, surname, ID (DNI/NIE/passport)
  • Contact Details: phone number, email address, postal address
  • Property Information: data about properties owned, searched for, or rented
  • Financial Data: payment information, bank account (if applicable)
  • Browsing Data: IP address, browser type, device data, cookies
  1. Purposes of Data Processing

Your personal data may be used for the following purposes:

  • To provide real estate services (buying, selling, renting)
  • To respond to enquiries and manage communications
  • To publish property listings and manage appointments
  • To prepare and manage contracts and legal documents
  • To comply with legal obligations (e.g. anti-money laundering)
  • To send you promotional or commercial communications (only with your consent)
  1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract or to take steps at your request
  • Legal obligation, such as tax and anti-money laundering compliance
  • Legitimate interest, such as improving services or website functionality
  • Your consent, for example, to send marketing communications
  1. Data Sharing

We may share your data with:

  • Notaries, banks, lawyers, and public authorities when legally required
  • Service providers such as CRM platforms, email marketing tools, or IT services
  • Property portals or advertising platforms (with prior consent)
  • Other real estate professionals (e.g. for joint listings or collaborations)

All third parties we work with are required to comply with GDPR and sign a data processing agreement.

  1. International Data Transfers

We do not intend to transfer your data outside the European Economic Area (EEA). If international transfers are necessary, they will be carried out with adequate safeguards (e.g., Standard Contractual Clauses approved by the European Commission).

  1. Data Retention Period

We will retain your data for the time necessary to fulfil the purposes for which it was collected or to comply with legal obligations, typically:

  • While a contractual or commercial relationship exists
  • Up to 6 years for accounting and tax purposes
  • Until consent is withdrawn for marketing communications
  1. Your Rights

You have the right to:

  • Access your personal data
  • Request the rectification of inaccurate data
  • Request the erasure of your data
  • Object to or restrict the processing of your data
  • Request data portability
  • Withdraw your consent at any time
  • File a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es

To exercise your rights, please contact us at:
📧 sales@murciaservices.com
📬 Murcia Services, Town Centre Plaza, La Torre Golf Resort, Local 3, 30709, Roldan, Murcia

  1. Cookies and Tracking

Our website uses cookies to improve your browsing experience and collect analytics data. You can configure your browser to reject or manage cookies.

  1. Security Measures

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

  1. Copyright.

Photographs, illustrations and other images are protected by copyright as artistic works. This means that a user will need the permission of the copyright owner ( Murcia Services SL  ) if they want to perform certain acts, such as copying the image or information and sharing it on the internet.

 

Murcia Services is committed to respecting your privacy and protecting your personal data.

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Please, fill in the form to download our Buyer Guide

The information detailed in the property descriptions advertised are merely indicative, based on confirmation from the owners at the time of the sales order.

Consequently, Murcia Services is not responsible for any possible variations during the purchase process or any discrepancies. Please confirm any of these details with your legal representative.